Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Jh.Allinonecrafts@gmail.com. Please note that returns will need to be sent to the following address:

 1407 old Gunter Road

Piedmont, SC 29673

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Jh.Allinonecrafts@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, custom products (such as special orders or personalized items.) Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Jh.Allinonecrafts@gmail.com.

Subscription refunds

We will issue a refund for subscriptions for services missed or rescheduled due to Weather or illness. We will refund for subscriptions that wish to cancel but it still came out without the service being fulfilled. 

Forest School and Skate/Bike School Refunds

we will issue refunds for students who canceled due to illness, and or if the class has been canceled due to weather. if we have not heard from you before workshops and classes start, and you are a no-show, we will not refund your tuition. If we show up for a skate or bike school session, and you need to cancel the class last minute we will charge a Flat rate, gas and travel fee but will refund the class.